Advanced Eye Care Professionals is committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, protect, and share information about you in accordance with federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
This policy applies to all information collected through our website, patient portal, office visits, and other interactions with our practice. By using our services or website, you agree to the practices described in this Privacy Policy.
Contact Information:
Demographic Information:
Medical Records:
Treatment Information:
Usage Information:
Cookies and Tracking:
Patient Care:
Administrative Functions:
Quality Improvement:
Legal and Compliance:
Patient Communication:
Marketing Communications (with consent):
Healthcare Operations:
Legal Requirements:
Optional Disclosures:
Never Without Permission:
Website Functionality: Our website uses cookies and similar technologies to provide essential functionality, including appointment scheduling, patient portal access, and website navigation. These cookies are necessary for the website to function properly.
Analytics and Improvement: We use analytics tools to understand how visitors use our website and to improve user experience. This information is aggregated and does not identify individual users.
Marketing and Preferences: With your consent, we may use cookies for marketing purposes and to personalize your website experience. You can control these preferences through your browser settings.
Payment Processing: Our online payment portal uses secure, encrypted processing services that meet PCI DSS compliance standards. Payment information is processed securely and not stored on our servers.
Appointment Scheduling: Our online scheduling system is HIPAA-compliant and uses secure connections to protect your personal information during the scheduling process.
Communication Tools: Any texting, email, or communication tools we use are HIPAA-compliant and include appropriate safeguards for protecting your health information.
Facility Security:
Equipment Protection:
Electronic Protection:
Data Backup and Recovery:
Staff Training:
Policy Management:
Right to Access: You have the right to inspect and obtain copies of your health information, including medical records, billing information, and other documents used to make decisions about your care.
Request Process: Submit written requests for access to your information. We will respond within 30 days and provide access in the format you request when reasonably feasible.
Right to Amend: You may request amendments to your health information if you believe it is incorrect or incomplete. We will review your request and either make the amendment or explain why we cannot.
Documentation: All amendment requests must be in writing and include the reason for the requested change. We will document all amendment requests and responses.
Right to Request Restrictions: You may request restrictions on how we use or disclose your health information for treatment, payment, or healthcare operations. We are not required to agree to all restrictions, but will consider each request.
Out-of-Pocket Payments: If you pay out-of-pocket in full for services, you may request that we not disclose information about those services to your health plan.
Alternative Communications: You may request that we communicate with you about your health information in a specific way or at a specific location to protect your privacy.
Contact Methods: We can accommodate reasonable requests for alternative communication methods, including different phone numbers, email addresses, or mailing addresses.
Access Controls: Our patient portal uses secure login credentials and encryption to protect your health information. You are responsible for maintaining the confidentiality of your login information.
Automatic Logout: For your security, the patient portal will automatically log you out after a period of inactivity. Always log out completely when using shared or public computers.
Secure Messaging: Communications through our patient portal are encrypted and secure. However, regular email is not secure and should not be used for sensitive health information.
Test Results: Test results and health information available through the patient portal are encrypted and accessible only with your secure login credentials.
Parental Rights: Parents or legal guardians have the right to access their minor children’s health information and make decisions about their healthcare until the child reaches the age of majority.
Adolescent Privacy: In accordance with state and federal laws, certain health information for adolescents may be kept confidential from parents in specific circumstances, such as reproductive health or mental health services.
Information Sharing: We may share relevant health information with family members who are involved in the patient’s care or payment for care, unless the patient objects or it is otherwise inappropriate.
Contact Information: Dr. Amy Rudser, Privacy Officer, Advanced Eye Care Professionals, 17799 Kenwood Trail
Lakeville, Minnesota 55044 Phone: (952)-898-4088 Email: info@visionsourcelakeville.com
Internal Complaints: If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer. All complaints will be investigated promptly and confidentially.
External Complaints: You also have the right to file a complaint with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated.
No Retaliation: We will not retaliate against you for filing a privacy complaint or for exercising any of your privacy rights.
Notification of Changes: We reserve the right to revise this Privacy Policy as needed. Material changes will be posted on our website and made available in our office. The effective date of the current policy is listed at the top of this document.
Retroactive Application: Changes to this Privacy Policy may apply to health information we already have about you, as well as information we receive in the future.
By continuing to use our services after policy changes are posted, you acknowledge and agree to the updated Privacy Policy terms and conditions.
By using our services, visiting our website, or providing us with your personal information, you acknowledge that you have read, understood, and agree to this Privacy Policy.
For questions about this Privacy Policy or to exercise your privacy rights, please contact our Privacy Officer using the information provided above.
Advanced Eye Care Professionals Dr. Amy Rudser, Minnesota Phone: (952)-898-4088 Email: info@visionsourcelakeville.com
